{"id":15694,"date":"2025-03-20T14:40:35","date_gmt":"2025-03-20T14:40:35","guid":{"rendered":"https:\/\/learnsuite.pcrecruiter.net\/site\/?post_type=docs&#038;p=15694"},"modified":"2025-10-27T17:09:19","modified_gmt":"2025-10-27T17:09:19","password":"","slug":"modifying-users","status":"publish","type":"docs","link":"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-settings\/modifying-users\/","title":{"rendered":"Modifying Users"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Deleting Users<\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Deleting a user will deny access to the database with those credentials and remove the user name in User Name dropdowns going forward. &nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Any records, activities, interviews, rollups, etc. created by that user account will remain in the system.<\/span><\/p>\n\n\n\n<p><em>NOTE: If you wish to disable access to an account during a leave of absence but intend to reactivate it on a future date, do not delete it. Instead, use the &#8220;Account is Disabled&#8221; checkbox found at the bottom of the User Record in the <a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-settings\/user-security\/\" data-type=\"docs\" data-id=\"5169\">Security<\/a> area.<\/em><\/p>\n\n\n\n<p>To remove a username:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Click <strong>Settings <\/strong>in the Main menu.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Click <strong>Users<\/strong>.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Click <strong>Manage Users<\/strong>.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Click on the user name you wish to remove.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Click the <strong>Delete <\/strong>icon<\/span>, which is found in the Action menu at the top of the record.<\/li>\n\n\n\n<li>Confirm the deletion.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"253\" height=\"82\" src=\"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/DeleteUsers-Dec-Update.png\" alt=\"\" class=\"wp-image-15353\" style=\"width:248px;height:auto\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Change Username<\/h2>\n\n\n\n<p>At times, you may wish to change the Username throughout the database. For example, if user JSMITH has changed last names and should be JMASON, you might wish to rename their account and all records associated with their account to a new name.<\/p>\n\n\n\n<p>First, the user will need to <strong>delete any PCRMail Mail Servers<\/strong> set up under their username:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open PCRMail (envelope icon) at the top right of PCR<\/li>\n\n\n\n<li>Select &#8220;Configure&#8221; (gear icon) at the top left<\/li>\n\n\n\n<li>Select &#8220;Mail Servers&#8221;<\/li>\n\n\n\n<li>In the bottom frame, use the Action dropdown to the left of your Mail Servers to select &#8220;Delete&#8221;. Larger Mail Servers may take a while to delete. <\/li>\n<\/ol>\n\n\n\n<p>Feel free to contact support@mainsequence.net if you need help deleting a Mail Server or if the request to delete a larger Mail Server times out.<\/p>\n\n\n\n<p>Next, <strong>change the username. <\/strong>(Only a user with full admin permissions will be able to complete this part of the process):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Settings <\/strong>on the Main menu.<\/li>\n\n\n\n<li>Click <strong>Global Change<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Change User Name<\/strong>.<\/li>\n\n\n\n<li>Select the <strong>Existing User Name<\/strong> from the dropdown.<\/li>\n\n\n\n<li>Enter the <strong>New User Name<\/strong>. <em>NOTE: Enter only the new 1-10 character username. Do not enter the full name here.<\/em><\/li>\n\n\n\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1918\" height=\"826\" src=\"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update.png\" alt=\"\" class=\"wp-image-15354\" style=\"width:815px;height:auto\" srcset=\"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update.png 1918w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-300x129.png 300w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-1024x441.png 1024w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-768x331.png 768w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-1536x661.png 1536w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-360x155.png 360w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/GlobalChange-Username-Dec-Update-1568x675.png 1568w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/><\/figure><\/div>\n\n\n<p>Finally, the user can now <strong>re-add the Mail Server<\/strong> to their changed Username. <a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-email\/user-incoming-email-setup\/\">Click Here to view instructions for Adding a Mail Server.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Copy User Settings<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Settings<\/strong> on the Main Menu<\/li>\n\n\n\n<li>Click <strong>Users<\/strong>, then <strong>Manage Users<\/strong><\/li>\n\n\n\n<li>Navigate to the Action Dropdown Menu<\/li>\n\n\n\n<li>Select <strong>Copy User<\/strong><\/li>\n\n\n\n<li>In the pop-out window, select the <strong>User<\/strong> you want to copy from the <strong>Source User Name <\/strong>dropdown.<\/li>\n\n\n\n<li>Select the settings you wish to copy from the menus below\n<ul class=\"wp-block-list\">\n<li><strong>User Records<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-settings\/user-security\/\">Security:<\/a><\/strong> Use this to Copy Security settings between multiple users.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-settings\/user-preferences\/\">Preferences:<\/a><\/strong> Use this option to copy another user\u2019s preference settings to this user. (Auto write activities, merge records, auto display options, etc.)<\/li>\n\n\n\n<li><strong>Security Policy:<\/strong> Use this option to copy only the Security Policy section of another user\u2019s setup. (Password expires, account is disabled, user must change password, etc. \u2013 this is typically not used as these are mostly very specific settings.)<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/database-config\/timezone-and-international-options\/#international-settings\">International Settings:<\/a><\/strong> This option copies a user\u2019s international settings to a new user. (Country Name, Country Code, Default Area Code, etc.)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Name, Company, Position Records<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Record\/Search Layout \u2013 Name, Company, Position:<strong> <\/strong>Use this to copy Name, Company, and Position layouts to other users. (Legacy feature, layouts are now copied directly from the Dashboard\/Workspace\/Record Grid).<\/em>\n<ul class=\"wp-block-list\">\n<li>To Copy the Search Grid view, check the section &#8216;Copying Grid Views Between Users&#8217; located here: <a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/searching\/record-grids\/\" data-type=\"docs\" data-id=\"14392\">Record Grids<\/a><\/li>\n\n\n\n<li>To copy Record Workspaces, check the section for &#8216;Copy Record Workspace Between Users&#8217; located here: <a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/records\/record-workspace\/\" data-type=\"docs\" data-id=\"15214\">Record Workspace<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><em>Record Card \u2013 Name, Company, Position: Record Cards are used to display your recently viewed records. This option will copy the fields and quick action icons that are displayed. (Contact <a href=\"https:\/\/help.pcrecruiter.com\/support\/tickets\/new\" target=\"_blank\" rel=\"noopener\">Support<\/a> to adjust this setting, only applies to Pipeline Record Cards)<\/em><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/activities\/activity-defaults\/\">Activity Defaults:<\/a><\/strong> Name, Company, Position: Use this to change the Default Activity settings between users.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Interview \/ Placements <\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Interview Settings: Copies the options selected when accessing the Add Interview screen. (Legacy Feature)<\/em><\/li>\n\n\n\n<li><em>Pipeline Configuration: Copies the pipeline column headers, rows displayed, and additional details \u2013 This does not include Interview Types and Status as those are automatically applied to all users in the database<\/em>.<em> (Legacy Feature)<\/em><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/configuration\/custom-placements\/\">Placement Layouts:<\/a><\/strong> Use this to copy the layout of the Placement Records between users<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><em>Rollup Lists<\/em> <em>(Coming Soon!)<\/em>\n<ul class=\"wp-block-list\">\n<li><em>Rollup List Layout: Use this option to copy a custom rollup layout. This will include headers and rows per page<\/em>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/communication\/form-letters\/\">Form Letters<\/a><\/strong>\n<ul class=\"wp-block-list\">\n<li>Copy Form Letters: Use this section to copy Form Letters. (Note: this will not be selected when using the \u2018Select All\u2019 option as this should only be used when copying settings between databases. Contact <a href=\"https:\/\/help.pcrecruiter.com\/support\/tickets\/new\" target=\"_blank\" rel=\"noopener\">Support<\/a> for more details).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Select the <strong>Target Database <\/strong>from the dropdown menu<\/li>\n\n\n\n<li>Select the <strong>Users<\/strong> you want to copy these settings to<\/li>\n\n\n\n<li>Click <strong>Save <\/strong>to apply these changes<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1218\" height=\"723\" src=\"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate.png\" alt=\"\" class=\"wp-image-15355\" style=\"width:662px;height:auto\" srcset=\"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate.png 1218w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate-300x178.png 300w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate-1024x608.png 1024w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate-768x456.png 768w, https:\/\/learnsuite.pcrecruiter.net\/site\/wp-content\/uploads\/sites\/7\/2024\/12\/CopyUserSettings-DecUpdate-360x214.png 360w\" sizes=\"auto, (max-width: 1218px) 100vw, 1218px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Deleting Users Deleting a user will deny access to the database with those credentials and remove the user name in User Name dropdowns going forward. &nbsp; Any records, activities, interviews, rollups, etc. created by that user account will remain in the system. NOTE: If you wish to disable access to an account during a leave&hellip; <a class=\"more-link\" href=\"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/user-settings\/modifying-users\/\">Continue reading <span class=\"screen-reader-text\">Modifying Users<\/span><\/a><\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[65],"glossaries":[],"doc_tag":[],"knowledge_base":[26],"class_list":["post-15694","docs","type-docs","status-publish","hentry","doc_category-user-settings","knowledge_base-pcrm","entry"],"year_month":"2026-04","word_count":781,"total_views":"352","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"jason","author_nicename":"jason","author_url":"https:\/\/learnsuite.pcrecruiter.net\/site\/author\/jason\/"},"doc_category_info":[{"term_name":"User Settings","term_url":"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/pcrm\/user-settings\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"PCRM","term_url":"https:\/\/learnsuite.pcrecruiter.net\/site\/docs\/pcrm\/","term_slug":"pcrm"}],"knowledge_base_slug":["pcrm"],"_links":{"self":[{"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/15694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/comments?post=15694"}],"version-history":[{"count":8,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/15694\/revisions"}],"predecessor-version":[{"id":16126,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/15694\/revisions\/16126"}],"wp:attachment":[{"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/media?parent=15694"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/doc_category?post=15694"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/glossaries?post=15694"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/doc_tag?post=15694"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/learnsuite.pcrecruiter.net\/site\/wp-json\/wp\/v2\/knowledge_base?post=15694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}